Last updated: June 13th, 2025

 

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website.

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1. Who We Are

 

This website is operated by Artegría (“we”, “us”, or “our”).

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2. What Data We Collect

 

We only collect the personal data that you voluntarily provide through our contact forms:

    •    Full Name (first and last name)

    •    Email Address

    •    Purchase Order ID (optional, except where required for product registration)

    •    Consent Checkbox (for product warranty registration)

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3. How We Use Your Data

 

We use your data for the following purposes:

    •    To respond to your inquiries and messages

    •    To send you requested digital content (e.g., free PDF ebooks)

    •    To provide you with product usage and care instructions

    •    To register your product warranty

    •    To manage customer service communication

    •    To occasionally send you promotional content, such as product updates, special offers, or discounts, if you have given your explicit consent

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4. Legal Basis for Processing

 

We process your data based on your explicit consent, which you give when submitting any of our contact forms.

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5. Data Sharing

 

We do not sell, rent, or share your personal data with third parties.

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6. Tracking and Analytics

 

Our website platform (Wix.com) may include default third-party tracking technologies used for basic functionality, performance analytics, or marketing infrastructure. However, we do not actively use additional tracking tools such as Hotjar, Google Analytics, or Facebook Pixel, and we do not collect or analyze behavioral browsing data ourselves.

 

If any tracking scripts are included by the platform by default, these are governed by Wix's own privacy and cookie policies. You may manage your preferences using the cookie banner at the bottom of the site.

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7. Data Retention

 

We keep your personal data only as long as necessary to fulfill the purpose it was collected for (e.g., answering your inquiry or maintaining product warranty). If you have subscribed to receive promotional messages, we will retain your data until you unsubscribe or withdraw your consent.

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8. Your Rights Under GDPR

 

You have the right to:

    •    Access the personal data we hold about you

    •    Request correction or deletion of your data

    •    Withdraw your consent at any time

 

To exercise these rights, please contact us using the form available on our website.​

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9. Marketing Communication

 

We may occasionally send you marketing emails containing information about new products, special offers, or discounts — but only if you have explicitly consented to receive such messages when filling out one of our forms.

 

You can withdraw your consent at any time by contacting us or clicking the “unsubscribe” link (if provided in the email).

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10. Contact

 

If you have any questions or requests related to your personal data, you can contact us via the contact form on our website.